HOW WE PROTECT YOUR INFORMATION

This privacy policy has been compiled to better serve those who are concerned with how the ‘Personally Identifiable Information’ (PII) we may hold is being used. As described in EU privacy law and information security, this is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR BLOG, WEBSITE OR APP?

When ordering or registering on our site, as appropriate, you may be asked to enter your full name, company name, email address, phone number or other details to help you with your experience and to provide you with relevant solutions and services which meet your requirements.

WHEN DO WE COLLECT INFORMATION?

We collect information from you when you subscribe to a newsletter, respond to a survey, fill out a form, use live chat, or enter information on our site. We also collect information about how you respond to our services which may include email tracking in the form of opens and clicks as well as anonymised visitor recordings.

HOW DO WE USE CLIENT INFORMATION?

We may use client and organisational information we collect in the following ways:

• To provide you with a service and issue contracts / agreements
• To improve our website and services in order to better serve you as a client
• To allow us to better service you in responding to your customer service requests
• To administer a contest, promotion, survey or other site features
• To ask for ratings and reviews of services or products you’ve purchased
• To follow up correspondence (i.e. live chat, email or phone enquiries)
• To configure a service or product externally i.e. Google Analytics
• To provide material and correspondence by post

HOW DO WE PROTECT YOUR INFORMATION?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. 

HOW CAN I AMEND OR REMOVE MY PERSONAL INFORMATION?

If you would like to remove your personal information from our systems, “the right to be forgotten”, you can direct your request to  info@bluerainpartners.com  with the subject “Removal Required” and the requested information which you would like removed from our systems.

Alternatively, you can request data we hold about you, portability, and removal of your data.

WHO ARE OUR SUB-PROCESSORS?

Below we have outlined organisations who act as a sub-processor on behalf of Bluerain Partners Group. These are organisations who may hold, store or process data on behalf of Bluerain Partners Group and have been audited for GDPR compliance.

• Lowaire Digital
• Google, Inc
• Let’s Encrypt
• Cloudflare, Inc

Any other wholly-owned Bluerain Partners Group or Bluerain Partners Group subsidiary organisation.

WEBSITE COOKIES

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. 

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?

It’s important to note that we may allow third-party behavioural tracking on our website which includes Google Analytics. 

DOES OUR WEBSITE ALLOW BEHAVIORAL TRACKING?

It’s important to note that we may allow third-party behavioural tracking on our website which includes Google Analytics. 

FAIR INFORMATION PRACTICES

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur we will:

• Contact our third-party processor(s) in order to put into place our data breach procedures and processes.
• Inform affected individuals without undue delay about a breach when it is likely to result in a high risk to their rights and freedoms.
• Inform the supervisory authority for our processing activities.
• Put into place our process to assess the likely risk to individuals as a result of a breach.
• We may also temporarily remove access to our service completely, in order to mitigate damage and protect sensitive data we hold.

CONTACTING US

If you have any questions regarding this privacy policy, you may contact us using the information below:

Bluerain Partners Group

Registered Office:

Talweid 10, Altendorf,
8852, Switzerland

By email: info@bluerainpartners.com

Published: 09/03/2022